Terms of Service

Our commitment to you

1. Acceptance of terms

By accessing and using this website and its private transportation services (the “Service”), you agree to comply with these Terms of Use. If you do not agree, you must not use the website or make reservations.

2. Service description

The Service consists of arranging and/or providing pre-booked private transportation services through this website.

3. Reservations and payments

  • All reservations are subject to availability.

  • Payments are securely processed via PayPal or other authorized payment providers.

  • Users are responsible for providing accurate and complete information.

4. Cancellation and refund policy

  • Cancellations must be requested in writing through the contact methods provided.

  • Same-day or short-notice cancellations may be subject to administrative fees.

  • All refunds, when applicable, will be issued only through the original payment method (PayPal).

  • Refunds via alternative methods will not be processed.

5. User responsibilities

Users agree to:

  • Use the website lawfully.

  • Avoid fraudulent or abusive reservations.

  • Arrive on time at the agreed pickup location and time.

6. Limitation of liability

The Service provider shall not be liable for:

  • Delays caused by traffic, weather conditions, accidents, or force majeure.

  • Incorrect information provided by the user.

  • Indirect or consequential damages.

7. Modifications

We reserve the right to modify these Terms of Use at any time. Changes take effect upon publication on the website.

8. Governing law

These Terms are governed by the laws of the Republic of Costa Rica. Any disputes shall be resolved before the competent courts of Costa Rica.